Shipping and Delivery Policy
At Neumaster Tool, we strive to provide a seamless and efficient shipping experience for our valued customers. Please take a moment to familiarize yourself with our shipping guide to understand the expected delivery timeframes and shipping fees.
Total Delivery Time: The total delivery time for your order is calculated as the sum of the handling time and shipping time.
Handling Time: To ensure the utmost care in preparing your products, we require 1-2 business days to handle and process your order before it is shipped.
Shipping Time: Once your order is prepared, it will be shipped promptly. Typically, our shipping time within the United States takes approximately 3-5 business days for delivery.
Total Time: Considering both the handling and shipping time, we estimate a total delivery time of approximately 3-7 days from the date of placing your order. We appreciate your patience and assure you that we are working diligently to get your products to you as quickly as possible.
Shipping Restrictions: Currently, we offer free shipping exclusively within the United States. However, please note that there may be certain remote islands, such as Hawaii and other similar locations, where our shipping services are not available for free. For specific inquiries regarding the shipping eligibility of your location, please feel free to contact us.
We appreciate your understanding and cooperation in adhering to our shipping and delivery policy. Should you have any further questions or require assistance, please do not hesitate to reach out to our customer support team at firstname.lastname@example.org We are here to provide you with the very best shopping experience.
Thank you for choosing Neumaster Tool.